FAQ

 

Frequently Asked Questions

Care instructions

If an item arrives damaged, please send photographs of the damage, the box and the packaging it has arrived in within 14 days of delivery. Then I can make you a replacement and send it to you ASAP.

Postage

Please note that I use Royal Mail second class service, signed for, for most of my inland shipping. This helps keep the p&p costs low. If you wish to receive your items quicker, please contact me to arrange an alternative, at your extra cost.

P.O. Box Delivery Address

I'm afraid I will no longer deliver to P.O. Box addresses, due to items needing to be signed for. Please ensure you provide an alternative address which as your residential address.